Request a repair · Second Shift Blender Repair

Questions before submitting? Email repairs@secondshiftblenders.com or call (940) 536-3667.

Required fields are marked with an asterisk (*). Don’t have a serial number or motor-hour reading? Enter “unknown.”

Your contact details

Name *

Business name *

For a personal machine, enter “personal use.”

Email address *

We’ll email a confirmation and summary of your repair request.

Phone number *

The machine

Brand & model *

Serial number *

Check the machine’s identification label, or enter “unknown.”

Motor hours *

Enter the reading if your model displays it. An estimate is fine—please label it as an estimate.

What issue is happening? *

Getting it back to you

Return preference *

Local pickup and delivery are restricted to DFW; mail-in repairs are welcome from anywhere. Pickup, delivery, or shipping costs will be confirmed before you approve them.

Return address *

Your timeline

How quickly do you need it back? *

Needed-by date (optional)

We aim for quick turnaround. Express service and requested dates depend on diagnosis, parts availability, and workload. We’ll confirm timing and any express charge before proceeding.

Submitting this form requests a repair review; it does not authorize repairs or guarantee a completion date. We’ll provide a quote after inspection. Repairs begin only after approval and full payment. If you decline the repair, return shipping is your responsibility. Your details are used to arrange and handle your repair.

Independent repair service specializing in Vitamix. Not affiliated with or authorized by Vitamix.